Refund Policy
The Storm Soccer Club Refund Policy has been updated to provide guidance regarding the process and timelines for refunds as well as the applicable amounts. While we understand that individual circumstances may change, the Club must also consider the financial commitments it has made.
Refund Policy
The Storm Soccer Club Refund Policy has been updated to provide guidance regarding the process and timelines for refunds as well as the applicable amounts. While we understand that individual circumstances may change, the Club must also consider the financial commitments it has made.
Players must be registered and pay the full fee before attending their first practice or first game. Player acceptance for any program is not considered complete until full payment is received.
Please note that Storm Soccer Club is not responsible for following up with the respective agencies to determine if the families are approved under the KidSport or JumpStart programs.
If you have exhausted all financial options, please contact us at president@stormsoccerclub.com to see if we can determine alternate payment methods.
Refund Requests
Refund requests must be submitted by email. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our refund policy, please contact us at president@stormsoccerclub.com and we can arrange a call to discuss your refund request further (if required).
Practice and Training Cancellations
Storm Soccer Club reserves the right to reschedule or cancel a session, at any time, due to unforeseen circumstances including but not limited to closures due to bad weather (these decisions are made by HRM directly and are out of our control). We strive to let parents and players know if a session must be rescheduled or cancelled as soon as we feasibly can before the session is due to start. Make-up sessions will also be arranged if possible.
Refund amounts
An administration fee of $50 will apply against all refunds.
Prior to start of the Summer Season on May 1st, or prior to the start of the Winter Season on October 1st, a full refund is available (minus the $50 Administration fee).
Following the start of practices, but before June 30th (Summer Season), and prior to October 31st (Winter Season), a 50% refund will be provided (minus the $50 Administration fee).
No refunds will be provided after June 30th (Summer Season), or after October 31st (Winter Season).
In an extreme circumstance where the player has been injured during a Storm sanctioned event and that injury prevents them from playing further as attested by the attending physician, a prorated refund for the portion of season missed will be provided.
If a program is cancelled by Storm, Soccer Nova Scotia, or Public Health, prior to the start of a Season, a full refund will be provided (less the associated credit card fees). Please note: We will not deduct an Administrative fee for this. If a program is cancelled after the Summer or Winter Season has started, refunds will be prorated.
Refunds will only be issued upon the return of the game jersey and any borrowed equipment.
Any exceptions to the policy must be approved by the Storm Executive Board. Requests must be submitted via email to: president@stormsoccerclub.com.